Use your VoIP connection to provide a more consistent customer experience, optimize your network performance through Quality of Service (QoS), take advantage of call routing, caller ID, conference phones, mobile integration, call activity analytics, and identify your bottlenecks and issues from your online dashboard. VoIP systems mean no busy signals, queuing your calls in the cloud, utilizing cloud-based advertising and recordings and staffing dashboards.

Improve your customer experience with a free and secure WiFi service. Tech-savvy customers and employees have high expectations that can give your store an edge in the market. The store can also capture important customer preferences and behaviors to help shape rewards programs, encourage engagement with the company’s social media and help boost brand loyalty. Security measures must be taken to protect customer data and prevent any unwanted intrusions.

TDM can provide IT cybersecurity and compliance services and solutions for PCI. Cybersecurity consulting and managed security services include security assessments and testing services, governance, risk, and compliance consulting services, and email phishing attack simulation testing and training.

We can help you find the right provider to transform your network into one that is secure, provides reliable access to corporate offices and data centers, supports your data and real-time communications to ensure your customers have the best customer experience possible.

Unify your communications on a single platform, taking advantage of advanced call routing, easy scalability, integrated voice, instant messaging, CRM and conferencing. Hosted solutions also allow you to replace your costly on-premises hardware, take advantage of all the latest updates, and release the burden from your internal IT team.

Connectivity is critical for keeping your business up and running. SD-WAN provides extremely flexible, reliable, always-on access to cloud-based applications through multiple connections from multiple carriers. SD-WAN also supports UCaaS and secure WiFi. Never lose your cloud connectivity for mission-critical applications.

Your telecom expenses are complex and spread across multiple locations. TDM Resolve can help you review and process your invoices, ensuring accuracy and on-time payments. If your IT or finance departments do not have the time or expertise to comb through complex telecom and technology bills and contracts, it may be time to utilize TDM and our TEM platform built to manage, track, and optimize your technology environment.

Physical audits of your facilities are free to determine the return on investment and savings possible from new LED technology. With proper replacement fixtures and implementation, over 70% of your lighting expense will be eliminated. LEDs can not only reduce your electricity bill, but also last at least 10 years, minimizing or eliminating maintenance and support.