Informed Choices
TDM is helping companies navigate the complexities of procuring, implementing, and managing enterprise grade telecom and cloud services. For over 22 years, TDM has been providing telecommunications support to national and international multi-location clients, leveraging top networks, technology, and carriers to deliver the best services.
TDM Resolve℠ is a suite of solutions, available as a package or individually, that allows our clients the ability to capitalize on our knowledge and expertise so they can focus on their core business. We’ve been involved in thousands of Telecom and IT infrastructure buying decisions and we use these invaluable data points to help clients make educated purchasing decisions.
Procurement Services
TDM provides complete lifecycle management of Telecom & Cloud Services. We help businesses select the right technology, improve performance and manage services in the most efficient and affordable way possible. Our centralized procurement solution will enable your business to avoid a costly manual process, while ensuring compliance and industry standards at all locations.
We work with businesses and IT departments to help them compare services from over 350 cloud and telecom service providers. Our company obtains quotes, compares services and features and negotiates the best pricing available at all of your business locations. And because of our volume, we’re able to secure the best provider pricing, so our business clients experience an average 28% monthly cost savings when renewing, upgrading or changing services.
Managed Services
TDM Resolve℠ Managed Services includes installation support and implementation management, regardless of the complexity of your solution, and disconnection and removal of discontinued services. With our comprehensive approach, we will minimize downtime and ensure your new technology works for your business.
- Managed Connectivity
TDM can source, install, monitor, and support all of your connectivity services, across all carriers.
- Managed UCaaS
From project management on new installs to providing end-user helpdesk support, TDM’s dedicated and experienced team assumes the responsibilities of fully managing your UCaaS services, nationwide.
If multiple suppliers are required to resolve your issue, we’ll coordinate that for you, as well.
TDM Resolve℠ Professional Services
Our Professional Services allow your organization to work with experts who have installed and supported thousands of large-scale telecommunications projects and services, globally. We help businesses select the right technology, improve performance, and manage services in the most efficient and affordable way possible. Our Professional Services include:
TDM Resolve℠ TEAM
Technology Expense & Asset Management
- IT Asset Management
TDM Resolve℠ can align IT costs with your designated teams that consume each service. Resolve will apply custom filters and general ledger or department level codes to create automated processes for cost allocation.
- Invoice Management
TDM Resolve℠ invoice processing services create efficiency for your team while saving you money.
- Bill Pay Service
TDM Resolve℠ bill pay service was designed to easily and accurately process payments for your telecom environment, while avoiding late fees and service disconnections.
